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Walk The Talk
I learned a lot at the recent Lean Healthcare Transformation Summit and will blog my reflections from it. The first thing that stands out to me was the consistent effort leaders were making to walk...
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Relieving Workplace Mayhem
Does your workday frequently feel like mayhem? I have talked with many people who feel like their job is filled with unnecessary chaos. I believe a lot of organizations self-inflict themselves with...
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Be A Difference Maker
Source: http://www.searchanddevelop.ca/rnd/make-a-difference.php 2012 is the year to be a difference maker for all of us. We have a lot of opportunity to make things better for our customers and...
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PDSA Is The Ultimate Success Formula
I recently uncovered a box of books I thought was lost years ago (before I knew about 5S!) This time capsule contained material I read about 15 years ago while still in college and managing my own...
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Change Through Repeated Action
“Beliefs, behaviors, assumptions, and attitudes do not change through study, conferences, seminars, and training classes; they change through repeated action. This is not dissimilar to breaking...
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